Types of Cancellations and Reasonable Notice
“A cancellation is a short notice cancellation if the participant: does not show up for a scheduled support within a reasonable time, or is not present at the agreed place and within a reasonable time when the provider is travelling to deliver the support; or has given less than ten (10) clear business days’ notice for any other support.”
Cancellation from the provider
• To end a Service Agreement, Sahara Services or the Participant
are required to give each other twenty-eight (28) days’ written notice by
email or post.
• If the services provided to a Participant by Sahara Services are
no longer funded in the current or future NDIS Plan/s and no agreement
for Fee for Service is entered into Sahara Services, the Service
Agreement becomes inactive. If Sahara Services or the Participant
seriously breaches the Service Agreement, the requirement of notice
may be waived.