Community Team Leader

Are you looking for the next step in your career? Are you compassionately driven to make a difference in someone’s life? If yes, this role is for you!

Community Team Leader:

Sahara Services is looking for an energetic, self-starting, people focused Team Leader to join our growing organisation. The essential function of this role will be to provide outstanding leadership to our valuable team of Support Workers.

The role:

Reporting to the Service Delivery Manager – Community, the Team Leader will be responsible for the daily running of the Community hub, as well as mentoring, coordinating, and providing ethical leadership to your team.  The successful candidate will be required to oversee the day-to-day supervision and support of the team, monitoring their workload, performance and competencies. You will have a key focus in building team capabilities, strengthening customer relationships and driving continued improvement initiatives.

Key responsibilities:

  • Provide leadership and support to the support worker team within a dynamic and fast-paced environment
  • Strong understanding of the NDIS, including a demonstrated ability to communicate effectively with individuals and their families/carers.
  • Excellent attention to detail and time management skills.
  • Experience liaising with internal and external stakeholders to ensure continuity of care and support needs of our participants.
  • A strong understanding to Sahara company values and the ability to provide ethical leadership
  • Proven experience implementing and executing initiatives, for example, budgets, meal plans, and rosters.
  • The ability to communicate verbally and in writing with Senior Managers, colleagues, consumers, and stakeholders in a prompt, articulate and respectful manner.
  • Strong administrative skills ensuring the accuracy of processes and documents.
  • Provide Active Support to Participants in a manner which gives Participants as much control and independence as possible without compromising Sahara Services duty of care to the Participants
  • Accurately document Participants programs in accordance with organisation policies
  • Proactively manage complaints, feedback, and incident as per the Sahara Services policies and Procedures. 
  • A pragmatic approach to problem-solving, decision making, and balancing priorities
  • Manages team rostering, establishment, leave and payroll requirements.
  • On Call – provide afterhours emergency support to staff within a rostered-on call function.

Essential Criteria:

  • Extensive relevant industry experience (e.g. Support Worker)
  • A current Working with Children Check
  • NDIS Worker Check (or willing to apply)
  • Current First Aid Certificate
  • NSW Drivers Licence with your own comprehensively insured car
  • Certificate IV in Disability Services


  • Work-life balance and a secure job.
  • A positive work environment with a supportive leadership team.
  • Competitive Salary based on your experience.
  • Career advancement opportunities with a growing organisation.
  • A lot of on-job learning and trainings available

Join our diverse team

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